How to Showcase Long Achievements in a Short Resume

Q. I want to emphasize my experience, including some significant accomplishments from 20 years ago. But I want to keep the length reasonable. And some of my best success stories might sound lame, given how much technology has changed. As a librarian and information specialist, I realize technology will be relevant to my new job.

A. Good question. Ideally your resume will be just an adjunct to your search. You'll find your next job by formal and informal networking.

But resumes can make a difference in a hiring decision. And some fields (such as academia)require formal applications and resumes, no matter what.

A few suggestions. Readers, please share your reactions and feel free to add further ideas (or disagree with mine):

(1) Focus on qualities and skills in your future job description, not on what you've already done.

After twenty-plus years, you are most likely seeking a management or senior level position. Your future employer will be looking for evidence that you can complete projects on budget, motivate others and possibly come up with new programs and plans.

So you begin as many sentences as possible with "Organized, "Developed," "Managed," and "Designed."

When you're over 15, you don't have tasks and duties. You have responsibilities and accomplishments.

(2) Focus on how you completed projects - not the nitty gritty of what.

An imaginary example: You organized a new card catalog. You asked supervisors from four departments to contribute sections, coordinated their input and created a master card file.

Card catalogs may be dinosaurs -but you can talk about coordinating 4 managers to create an interactive information resource!

If that's too far-fetched, just use the word "project." Or be specific but emphasize the "how" rather than the "what."

(3) Summarize multiple jobs from your early years, even if you worked for different companies.

For example (I'm inventing details):

Reference Librarian 1980-1991 --San Francisco Public Library 1980-1984 --San Rafael Public Libray 1985-1989 --Levi Strauss Corporate Library 1989-1991

The HR folks will be happy: you gave them dates with no gaps.

Then you have a short paragraph or two with the best stories from all the positions.

(4) Emphasize outcomes more than process in the early jobs; include both when describing later jobs.

"As a result of this project, satisfaction ratings increased from X percent to Y percent." "The new system saved five thousand dollars and allowed us to reduce staff by two." "The new system allowed us to serve three times as many customers while increasing our budget by twenty percent."

(5) Apply for positions where your skills will be appreciated and welcomed.

If your future employer feels threatened by your resume, I would see a red flag warning.

Many articles and books target midlife professionals and retirees with the message, "Don't worry about being overqualified."

They're wrong.

Some folks happily take a step back in their careers. I once met a branch manager of a major corporation who returned to the sales force rather than accept a move. She seemed happy. I've also met former corporate executives who found new joy as coffee shop baristas, sales clerks and restaurant staff.

But in my experience, most professionals find themselves more stressed when they take a job where their experience appears to be devalued. That's why so many end up starting their own businesses.

And often you get tapped to accept extra responsibility, with no extra reward, because "you know so much."

Of course, if you need a job, you won't be fussy. But keep your job search open till you find a place where you will be recognized (and rewarded) for what you can bring to the table.